{"id":667,"date":"2015-01-05T12:10:32","date_gmt":"2015-01-05T19:10:32","guid":{"rendered":"http:\/\/integratepro.com\/blog\/?p=667"},"modified":"2019-01-02T13:29:38","modified_gmt":"2019-01-02T20:29:38","slug":"how-well-do-you-know-your-customers","status":"publish","type":"post","link":"https:\/\/integratepro.com\/blog\/how-well-do-you-know-your-customers\/","title":{"rendered":"How Well Do You Know Your Customers"},"content":{"rendered":"<div class=\"powerpress_player\" id=\"powerpress_player_3811\"><a href=\"https:\/\/embed-ssl.wistia.com\/deliveries\/f6130f89f2d77e4ddfb67852c7ad9daa46af5cbb.bin\" title=\"Play\" target=\"_blank\" style=\"position: relative;\"><img src=\"https:\/\/integratepro.com\/blog\/wp-content\/plugins\/powerpress\/black.png\" title=\"Play\" alt=\"Play\" style=\"width: 400px; height: 225px;\" \/><img src=\"https:\/\/integratepro.com\/blog\/wp-content\/plugins\/powerpress\/play_video.png\" title=\"Play\" alt=\"Play\" style=\"position: absolute; bottom:82px; left:170px; border:0;\" \/><\/a><\/div>\n<p class=\"powerpress_links powerpress_links_bin\">Podcast: <a href=\"https:\/\/embed-ssl.wistia.com\/deliveries\/f6130f89f2d77e4ddfb67852c7ad9daa46af5cbb.bin\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/integratepro.com\/blog\/?powerpress_pinw=667-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"https:\/\/embed-ssl.wistia.com\/deliveries\/f6130f89f2d77e4ddfb67852c7ad9daa46af5cbb.bin\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"f6130f89f2d77e4ddfb67852c7ad9daa46af5cbb.bin\">Download<\/a> (10.4MB)<\/p><p class=\"powerpress_links powerpress_subscribe_links\">Subscribe: <a href=\"https:\/\/itunes.apple.com\/us\/podcast\/integratepro-podcast-dave\/id1126789009?mt=2&amp;ls=1#episodeGuid=http%3A%2F%2Fintegratepro.com%2Fblog%2F%3Fp%3D667\" class=\"powerpress_link_subscribe powerpress_link_subscribe_itunes\" target=\"_blank\" 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flashvars=\"autoPlay=false&#038;banner=false&#038;controlsVisibleOnLoad=true&#038;customColor=1ba1bd&#038;endVideoBehavior=default&#038;fullscreenDisabled=false&#038;hdUrl%5B2pass%5D=true&#038;hdUrl%5Bext%5D=flv&#038;hdUrl%5Bheight%5D=720&#038;hdUrl%5Bsize%5D=14097271&#038;hdUrl%5Btype%5D=hdflv&#038;hdUrl%5Burl%5D=https%3A%2F%2Fembed-ssl.wistia.com%2Fdeliveries%2F867d0994824b49369911ec644ec7bab5f00d8a01.bin&#038;hdUrl%5Bwidth%5D=1280&#038;mediaDuration=223.953&#038;playButtonVisible=true&#038;showPlayButton=false&#038;showPlaybar=false&#038;showVolume=false&#038;stillUrl=https%3A%2F%2Fembed-ssl.wistia.com%2Fdeliveries%2F9ff7483a5b7b87ead766bda4fe51d79498ced5b0.bin%3Fimage_crop_resized%3D600x338&#038;unbufferedSeek=false&#038;videoUrl=https%3A%2F%2Fembed-ssl.wistia.com%2Fdeliveries%2Ff6130f89f2d77e4ddfb67852c7ad9daa46af5cbb.bin\" name=\"wistia_5n9zehjuw3_html\" style=\"display:block;height:100%;position:relative;width:100%;\" type=\"application\/x-shockwave-flash\" wmode=\"opaque\"><\/embed><\/object><noscript itemprop=\"description\">customer-purchase-flow<\/noscript><\/div>\n<\/div>\n<p><script charset=\"ISO-8859-1\" src=\"\/\/fast.wistia.com\/assets\/external\/E-v1.js\"><\/script><br \/>\n<script>\nwistiaEmbed = Wistia.embed(\"5n9zehjuw3\", {\n  videoFoam: true\n});\n<\/script><br \/>\n<script charset=\"ISO-8859-1\" src=\"\/\/fast.wistia.com\/embed\/medias\/5n9zehjuw3\/metadata.js\"><\/script><\/p>\n<p>Your customer pays you, then what happens?<\/p>\n<p>If you are setup like most online businesses, then the customer goes to a thank you page, gets added to an autoresponder and receives a welcome email.<\/p>\n<p>That&#8217;s good.<\/p>\n<p>And if you want to maximize your revenue you hit them with an upsell.  If they don\u2019t take the upsell, then a downsell. Also, try to provide to your customers the most innovative and secure protection from fraud, from <a href=\"https:\/\/fully-verified.com\/\">Fully-Verified<\/a>. <\/p>\n<p>Great, huh?<\/p>\n<p>What if instead of an upsell, you ASK them what else you can do or provide?<\/p>\n<p>That\u2019s what I do.<\/p>\n<p> What do you think would happen to your business if you did this?<\/p>\n<p><a class=\"btn btn-large\" target=\"_blank\" href=\"http:\/\/integratepro.com\/blog\/ac-event.php?url=assets\/how-well-do-you-know-your-customers.pdf\"> Click <u>HERE<\/u> if you would like to see the flowchart.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>customer-purchase-flow Your customer pays you, then what happens? If you are setup like most online businesses, then the customer goes to a thank you page, gets added to an autoresponder and receives a welcome email. That&#8217;s good. And if you want to maximize your revenue you hit them with an upsell. If they don\u2019t take [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Well Do You Know Your Customers - Integrate Pro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/integratepro.com\/blog\/how-well-do-you-know-your-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Well Do You Know Your Customers - Integrate Pro\" \/>\n<meta property=\"og:description\" content=\"customer-purchase-flow Your customer pays you, then what happens? 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